Tompkins Customer Service
If you're still having trouble finding answers to your questions or need more information, customer service representatives are available to help.
Contact Us
Phone: 800-255-1008
Fax: 800-959-3333
Online Form: Contact Tompkins
Tompkins Distribution Centers
Locations: Nationwide map
Locations: Warehouse list
Shipping and Delivery
All in-stock orders received by 8:30 PM EST will ship same day. Read our Same-Day Shipping Policy and Delivery Policy.
UPS Shipment Tracking
View your order's delivery progress from our warehouse to your door. Track an order.
Tompkins Cross Reference Search
If you need to replace a part and you only have the part number from a Tompkins competitor, we can help you find the Tompkins equivalent. Using our Search Tool, put in the other supplier’s part number and select "Cross Reference Part No." from the drop-down menu and select "Go."
Or, look it up in our cross reference chart. Download chart. (31kb)
Request Product Literature
Receive a hard copy of the Tompkins Master Catalog with CD, a
Quick Reference Guide and a List Price Catalog: Request Literature
Download Product Information
Tompkins catalog, price list and product information are available for download.
Request a Tompkins Account
This form is for new Tompkins customers only. Complete the form to apply for credit with us.
Tompkins Account Request
Terms of Use and Privacy Policy
Tompkins Industries, Inc. online ordering system offers a safe, secure and convenient method for placing your orders. Read our Terms and Privacy Policies.
Returns
This form is for returning Tompkins products: Return Authorization Request
Customer Satisfaction Survey
Give us your feedback: Customer Satisfaction Survey
Company History
Read about Tompkins beginnings and a history that spans more than 39 years. About Tompkins.
Our Philosophy on Customer Service
Since 1967, Tompkins Industries has thrived in an industry that demands quality. And while providing quality products has been essential to our success, we believe our commitment to superior customer service has been key to the leadership position we maintain today.
We'll Get It There, Guaranteed.
No claim of inventory selection is worth the cyberspace it's written in unless your order is complete and in your hands when you need it. At Tompkins, we're proud of our Same-Day Shipping Guarantee and we hustle to make sure it happens every time.
Selection, Selection, Selection.
Tompkins is your single source for hydraulic adapters and fluid power products. We offer the broadest range of adapters in the industry - more than 8,000 different configurations! We carry Brass, Steel Stainless Steel, Metric, Flange, O-ring Face Seal adapters and Flanges, from 1/16" to 3", with pressure capabilities, up to 10,000 psi. Tompkins also offers Protec nylon abrasion-resistant hose sleeve, ProWrap extreme-duty hose and cable wrap, as well as PRO TEST test point system.
Quick Response Time Shortens Down Time.
Tompkins Industries understands that the success of your business or project may be hindered by machinery in need of parts or repair. You can depend on Tompkins' Same-day Shipping Guarantee and 98% fill rate from stock on standard catalog items to keep your production line moving along smoothly.
We're Cost Conscious.
When you need to replace a hydraulic adapter or fitting, reducing down time is essential. You can't afford the luxury of conducting price comparisons. Tompkins ensures that the prices on all of our products remain competitive.
Service Never Stands Still.
Tompkins sincerely believes that we enjoy our leadership status today because of our enduring pledge of superior customer service. We are continually adapting to our customers' needs with new technologies to make finding and ordering the right products easier than ever before.
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