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Terms and Conditions

  1. No Minimum Order.
  2. All in stock orders received by 8:30 EST PM will ship same day.
  3. TERMS: 2% Ten - Net 30 days. Orders will be held with accounts past 45 days.
  4. Freight: F.O.B. Shipping Point
  5. Pricing: Prices are in U.S. Dollars and are subject to change without notice. Tompkins reserves the right to invoice at prices prevailing at time of shipment.
  6. Tompkins cannot be held responsible for typographical errors.
  7. Shortages, Damages: No claims against Tompkins for shortages will be allowed unless reported within thirty (30) days after receipt of goods. Tompkins shall not be liable for any delay, loss or damage to goods after delivery of goods to the carrier.
  8. Credit Returns
    Merchandise may be returned only when specifically authorized by Tompkins. No Returns after thirty (30) days of receipt of goods.
    There is a minimum handling charge of 20% unless the return is due to shipment errors or defective merchandise.
    Any credit allowance will be based on condition of the merchandise, subject to our inspection.
    "Special" Made-to-order adapters are not returnable unless proven defective.
    Cancellation: After acceptance by Tompkins no order may be cancelled or altered by the buyer without written consent of Tompkins.
  9. Warranty: Tompkins warrants its products to the buyer against defects in material and workmanship for sixty (60) days from date of shipment. TOMPKINS MAKES NO OTHER WARRANTIES WHATSOEVER, EITHER EXPRESSED OR IMPLIED, AND SPECIFICALLY MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND EXPRESSLY DISCLAIMS LIABILITY FOR SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.

Tompkins Guarantee

In our continuing effort to provide our customers with high quality adapters, accurate shipments, strong and functional packaging and on-time deliveries, we make this promise to you.

  • All in-stock orders received by 8:30 EST PM will ship same day.
  • Our products meet the requirements of the hydraulic tube fitting standards as published in the Society of Automotive Engineers (S.A.E.) Handbook and to the specifications of the former Joint Industry Conference (J.I.C.).
  • Our packaging far exceeds industry standards.
  • We deliver product to you when you need it.

Privacy Policy

Tompkins Industries, Inc is committed to protecting your privacy. The confidential data you submit is protected using industry-standard SSL encryption.

All of the customer data we collect is protected against unauthorized access and is never sold, traded or rented for commercial purposes to other organizations except when we have your permission to provide services, information, or products you've requested.

The confidential data you submit is encrypted using industry-standard SSL encryption. Furthermore, all of the customer data we collect is protected against unauthorized access and is never sold, traded or rented for commercial purposes to other organizations except to provide services, information, or products you've requested, when we have your permission, or when it is necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected threatening or fraudulent activities, and violations of Terms of Service, or as otherwise required by law.

Use of our web site generates a data log that is retained and analyzed. The data log contains non-personal, identifiable information including your Internet Protocol address, browser type, browser language, the date and time of your visit, the referring page, and one or more cookies that may uniquely identify your browser.

Aggregate information on web site usage is recorded, and all information volunteered and submitted by site users is collected and stored. This includes the use of specific services on the site such as performing keyword searches or requesting additional information. We also collect and retain your email address and any other information you provide when you communicate with us via email. Information we obtain about you is used to improve our web services and content, to process orders, and to communicate with you.
Cookies may be required to use certain services on stockmeup.com and/or tompkinsind.com Cookies are small files that may include a unique identifier and which are sent from our web server to your web browser to be stored on your hard drive for record-keeping purposes. We use cookies to provide services, to record current session information and identify user trends and patterns. You may choose to view, block or erase cookies within your web browser. However, this may limit your ability to use all services provided on our web site.

In addition, please keep in mind that anytime you voluntarily disclose personal information online - for example on message boards, through e-mail, or in chat areas - that information can be seen, collected and used by others.

Through stockmeup.com and/or tompkinsind.com you may be introduced to a variety of third-party vendors and sites. The privacy policies of these third parties are not under our control. The use of any information that you may provide to any third party will be governed by the privacy policy of the operator of the site that you are visiting, which may differ from ours. As well, in some cases these third parties may share the information that they collect about you with Tompkins Industries, Inc. Because we do not control the privacy policies of our affiliates or any third-party sites to which we may provide hyperlinks, we recommend you review the privacy policy of the site you are visiting. If you cannot find that site's privacy policy, or if you are uncertain about the entity to whom you are providing your information, you should contact that site directly for more information.

Disclaimer

Although the information contained on this web site has been produced and processed from sources believed to be reliable, no warranty expressed or implied is made regarding the accuracy, adequacy, completeness, legality, reliability or usefulness of any information, and this information is provided on an "as is" basis. Changes that have occurred to this information may not be incorporated into the latest version of the web site. Data can quickly become out of date and electronic data may be altered subsequent to its original distribution.

Neither Tompkins Industries, Inc, its employees or agents, nor the contributors to this web site shall be held liable for any error, omission, defect, delay in transmission or operation, computer virus, communication line failure, theft, destruction or unauthorized access to, alteration of or use of information contained herein. Tompkins Industries, Inc, its employees and agents shall not be responsible for the contents of any off-site pages referenced, and such links are provided for information purposes only and do not constitute an endorsement of any kind. Third parties may place defamatory, offensive or illegal material on this web site, and the risk of injury or harm from such materials rests entirely with the user.

Security: Protecting Your Online Orders

Tompkins Industries, Inc online ordering system offers a safe, secure, convenient method for placing your orders. Your security is ensured via the following methods:

  • Authenticated Storefront - stockmeup.com and/or tompkinsind.com is registered with GeoTrust, a Site identification authority which allows your browser to confirm that you are, in fact, connected to our store. You may learn more about authentication and digital I.D.s (and check out our certificate) at GeoTrust's web site.
  • Encrypted Data: When you are using a security-enabled browser, the information you send us while on a secure page is encrypted, safeguarding the information even if it's intercepted. Our store uses SSL (Secure Sockets Layer) technology, the industry standard, which encrypts sensitive information including your name and address, email address and highly confidential information such as a credit card number or purchase order.
  • Identifying A Secure Web Page: A secure page begins with https:// and will feature a closed padlock. It is typically located in the lower right corner of most web browsers. All information passed between the web server and your web browser while on a secure page is encrypted using 128-bit public/private key cryptography.
  • Other Ordering Methods: If you are uncomfortable sending credit card or other information online or prefer to order via traditional methods, you may still use the online shopping cart. Simply print out and fax or mail us your completed order rather than using the "Place Order" button to send it electronically.