Terms of Use

Please read these terms and conditions carefully before using this Tompkins Industries, Inc. website.

By using this site, you are accepting these Terms & Conditions of Use ("Terms of Use"). If you do not agree to these Terms of Use, please do not use our site. Tompkins Industries, Inc. reserves the right to modify or amend these Terms of Use from time to time without notice. Please check the Terms of Use Policy periodically to inform yourself of any changes. If you continue to use our site after we post changes to these Terms of Use, it will mean that you accept those changes.

Materials Available on This Website

We encourage you to browse our site. Except for user submitted materials, all materials on our site, including but not limited to artwork, photographs, graphics, CAD files, documents, audio clips, video clips, text and trademarks (collectively, "Materials"), are the sole property of Tompkins Industries, Inc. or its licensors. The exclusive rights to all Materials on this site are protected by U.S. and international laws of copyright, trademark and unfair competition.

You may not copy, reproduce, distribute, modify, display, prepare derivative works based on, republish, transmit, repost or otherwise use the Materials on our site, without prior written authorization from Tompkins Industries, Inc.

You may request a variety of printed materials from Tompkins Industries through this website. All materials are available subject to availability. Tompkins reserves the right, at its sole discretion, to deny any request for any reason.

CAD models and other technical documentation are provided for information purposes only. Differences in specifications may exist between actual production parts and the documentation provided on this site. Use of this information is at your own risk. Please contact your Tompkins Industries sales representative for production part samples.

Viton® and Teflon® are registered trademarks of DuPont Dow Elastomers. Visit their site for more information.

Account Registration

You may be required to create an account to access some features or areas of this site. You must provide accurate and complete information when creating your account. You are solely responsible for any and all uses of your account, and you must keep your password secure. You may never use the account of another user. You must notify Tompkins Industries immediately if you suspect any unauthorized use of your account. Tompkins Industries will not be liable for any unauthorized use of your account. You may be liable for the losses of Tompkins Industries, Inc or others due to such unauthorized use.


Although the information contained on this web site has been produced and processed from sources believed to be reliable, no warranty expressed or implied is made regarding the accuracy, adequacy, completeness, legality, reliability or usefulness of any information, and this information is provided on an "as is" basis. Changes that have occurred to this information may not be incorporated into the latest version of the web site. Data can quickly become out of date and electronic data may be altered subsequent to its original distribution.

Neither Tompkins Industries, Inc, its employees or agents, nor the contributors to this web site shall be held liable for any error, omission, defect, delay in transmission or operation, computer virus, communication line failure, theft, destruction or unauthorized access to, alteration of or use of information contained herein. Tompkins Industries, Inc, its employees and agents shall not be responsible for the contents of any off-site pages referenced, and such links are provided for information purposes only and do not constitute an endorsement of any kind. Third parties may place defamatory, offensive or illegal material on this web site, and the risk of injury or harm from such materials rests entirely with the user.

Tompkins Industries, Inc. has the right, in its sole judgment, to block access from a particular Internet address or to suspend or terminate a user's account. In addition, Tompkins Industries, Inc. reserves the right to seek all remedies available at law and in equity for violations of these Terms of Use.

Privacy Policy

Tompkins Industries, Inc is committed to protecting your privacy. The confidential data you submit is protected using industry-standard SSL encryption. All of the customer data we collect is protected against unauthorized access and is never sold, traded or rented for commercial purposes to other organizations except when we have your permission to provide services, information, or products you've requested.

The confidential data you submit is encrypted using industry-standard SSL encryption. Furthermore, all of the customer data we collect is protected against unauthorized access and is never sold, traded or rented for commercial purposes to other organizations except to provide services, information, or products you've requested, when we have your permission, or when it is necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected threatening or fraudulent activities, and violations of Terms of Service, or as otherwise required by law. Should Tompkins Industries, Inc. be acquired or merge with another company, your data will be considered an asset of Tompkins Industries, Inc. and transferred to the acquiring entity.

Use of our web site generates a data log that is retained and analyzed. The data log contains non-personal, identifiable information including your Internet Protocol address, browser type, browser language, the date and time of your visit, the referring page, and one or more cookies that may uniquely identify your browser.

Aggregate information on web site usage is recorded, and all information volunteered and submitted by site users is collected and stored. This includes the use of specific services on the site such as performing keyword searches or requesting additional information. We also collect and retain your email address and any other information you provide when you communicate with us via email. Information we obtain about you is used to improve our web services and content, to process orders, and to communicate with you.

Cookies may be required to use certain services on tompkinsind.com Cookies are small files that may include a unique identifier and which are sent from our web server to your web browser to be stored on your hard drive for record-keeping purposes. We use cookies to provide services, to record current session information and identify user trends and patterns. You may choose to view, block or erase cookies within your web browser. However, this may limit your ability to use all services provided on our web site.

In addition, please keep in mind that anytime you voluntarily disclose personal information online - for example on message boards, through e-mail, or in chat areas - that information can be seen, collected and used by others.

Through tompkinsind.com you may be introduced to a variety of third-party vendors and sites. The privacy policies of these third parties are not under our control. The use of any information that you may provide to any third party will be governed by the privacy policy of the operator of the site that you are visiting, which may differ from ours. As well, in some cases these third parties may share the information that they collect about you with Tompkins Industries, Inc. Because we do not control the privacy policies of our affiliates or any third-party sites to which we may provide hyperlinks, we recommend you review the privacy policy of the site you are visiting. If you cannot find that site's privacy policy, or if you are uncertain about the entity to whom you are providing your information, you should contact that site directly for more information.

Security: Protecting Your Online Orders

Tompkins Industries, Inc online ordering system offers a safe, secure, convenient method for placing your orders. Your security is ensured via the following methods:

  • Authenticated Storefront - tompkinsind.com is registered with GeoTrust, a Site identification authority which allows your browser to confirm that you are, in fact, connected to our store. You may learn more about authentication and digital I.D.s (and check out our certificate) at GeoTrust's web site.
  • Encrypted Data: When you are using a security-enabled browser, the information you send us while on a secure page is encrypted, safeguarding the information even if it's intercepted. Our store uses SSL (Secure Sockets Layer) technology, the industry standard, which encrypts sensitive information including your name and address, email address and highly confidential information such as a credit card number or purchase order.
  • Identifying A Secure Web Page: A secure page begins with https:// and will feature a closed padlock. It is typically located in the lower right corner of most web browsers. All information passed between the web server and your web browser while on a secure page is encrypted using 128-bit public/private key cryptography.
  • Other Ordering Methods: If you are uncomfortable sending credit card or other information online or prefer to order via traditional methods, you may still use the online shopping cart. Simply print out and fax or mail us your completed order rather than using the "Place Order" button to send it electronically.